Shipping & Warranty

Shipping 

We offer free courier shipping on all orders nationwide 

The delivery time to reach you is made up of the dispatch time plus the transit time.
  • Dispatch time:
    • How long before it leaves CCTV DIRECT warehouse (1-2 working days)
  • Transit time:
    • How long it'll take to get to you once we hand it over to our courier partners
    • Transit times vary depending on where you live in South Africa
  • GAUTENG 1-2 working days
  • DBN 2-3 working days
  • CTN 3-5 working days
  • All other major areas 2-3 working days 

You  can choose to collect your order from our warehouse in Olivedale, Randburg by selecting the “Click and Collect" delivery option at Checkout.
You can also choose to have your order delivered to you.
 
Collection times and store location
You can collect from our warehouse weekdays between 9am-12pm midday only
 
CCTV Direct Address
B2 Canero
Meadowbrook Office park
45 Jacaranda avenue
Olivedale
Randburg
Open 9.30-12 weekdays only

 

Warranty

We offer a warranty on all our products

HikVision - 3 year warranty.Dahua - 3 year warranty. Ezviz - 2 year warranty.HiLook - 1 year warranty.All other products come with a one year warranty